At Andes Digital Ltda. (hereinafter, "Andes Digital"), we are committed to safeguarding the privacy and security of the personal data of our users, clients, and collaborators. This Privacy Notice explains how we collect, use, store, and protect your information in accordance with applicable regulations.
1. Data Controller
The entity responsible for the processing of your personal data is Andes Digital Ltda.
2. Personal Data We Collect
Through our digital interactions, we may collect the following categories of data:
- Identification data: First and last name.
- Contact data: Email address, phone number, and physical address.
- Professional data: Job title, company, industry, and country of residence.
- Interaction data: Declared interests, history of participation in events, webinars, and content downloads.
- Technical data: IP address, device type, operating system, browser type, and browsing data through cookies.
3. Purposes of Data Processing
Your personal data will be used for the following purposes:
- Commercial Management: Processing information requests, sending quotes, and managing the contractual relationship with our clients.
- Marketing and Communications: Sending newsletters, technology trends, invitations to our own or partner events, and service promotions.
- Experience Improvement: Personalizing website content and improving our services through user behavior analysis.
- Security: Ensuring the integrity of our platforms and preventing fraudulent activities.
- Legal Compliance: Fulfilling tax, legal, and regulatory obligations and requirements from competent authorities.
4. Legal Basis for Processing
The processing of your data is based on:
- Consent: By completing our forms or browsing the site, you authorize the processing of your data.
- Contract Performance: When processing is necessary for the provision of a contracted service.
- Legal Compliance: To fulfill regulatory obligations applicable to Andes Digital.
5. Data Sharing and Transfer
Andes Digital does not sell, lease, or commercialize your personal data to third parties. Your data may only be shared in the following cases:
- Service Providers: Companies that support us in data storage (Cloud), CRM management, digital marketing, and web analytics, always under confidentiality agreements.
- International Transfers: Due to the use of global technology tools, your data may be stored on servers outside of Chile, always ensuring adequate levels of protection.
- Legal Obligation: When required by a court order or administrative authority.
6. Data Retention Period
We will retain your personal data only for the time necessary to fulfill the purposes described or while an active commercial relationship exists, and subsequently for the legally required statute of limitations periods.
7. Your Rights (ARCO Rights)
You have the right to control your personal information. You may request at any time:
- Access: Know what data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Cancellation: Request the deletion of your data when it is no longer necessary.
- Objection: Object to the use of your data for specific purposes (e.g., marketing).
To exercise these rights, send an email to hola@andesdigital.com indicating your full name and the right you wish to exercise.
8. Cookie Policy
Cookies are small files that websites store on your device. We use them to ensure the basic operation of the site and, only with your prior consent, to analyze traffic and measure our campaigns. Except for strictly necessary cookies, none are activated until you authorize them.
You can accept, reject, or configure cookies by category at any time using the button below:
Configure cookies
Strictly necessary cookies
Essential for the site to function (security, form submission, and storing your consent preferences). They do not require consent and cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|
| cc_cookie | Andes Digital | Stores your cookie consent preferences. | 6 months |
Analytics cookies
Allow us to understand, in an aggregate and anonymous way, how the site is used in order to improve it. Only activated with your consent.
| Cookie | Provider | Purpose | Duration |
|---|
| _ga, _ga_* | Google Analytics | Distinguish users and measure site usage. | 2 years |
| _clck, _clsk | Microsoft Clarity | Heatmaps and aggregate session recording to improve usability. | 1 year / 1 day |
Marketing cookies
Let us measure the effectiveness of our campaigns and show relevant content. Only activated with your consent.
| Cookie | Provider | Purpose | Duration |
|---|
| _fbp | Meta (Facebook) | Advertising campaign measurement and attribution. | 3 months |
| lidc, bcookie, li_sugr, UserMatchHistory | LinkedIn | Campaign measurement and audience targeting. | 1 day – 1 year |
You can also configure your browser to block or delete cookies. If you disable necessary cookies, some site features may not function properly.
9. Information Security
At Andes Digital, we have implemented technical, organizational, and administrative security measures to protect your personal data against loss, theft, misuse, unauthorized access, or alteration. Only authorized personnel who require the information to perform their duties have access to it.
10. Changes to This Privacy Notice
We reserve the right to update this notice to adapt it to legislative changes or modifications in our business practices. Any changes will be published on this website with the corresponding update date.